Terms & Conditions

Terms & Conditions

This document is an electronic record in terms of rules as applicable and the amended provisions pertaining to electronic records in various statutes as amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is publishing the rules and regulations, privacy policy and Terms of Use for access or usage of FocusLyte

FocusLyte Solutions (hereinafter referred to as "FocusLyte") is the exclusive property of Focus Softnet with its registered office at Focus Softnet FZ LLC, Suite 302, Building 1, Dubai Internet City, P.O. Box: 500151, Dubai UAE (herein after referred to as “Focus”). The term “we”, “us”, “our” shall FocusLyte and Focus (Focus Softnet FZ LLC)

Your use of FocusLyte is governed by the following terms and conditions (“Terms of Use”) as applicable to the FocusLyte including the applicable policies which are incorporated herein by way of reference. If you access, secure access to the FocusLyte, You shall be subject to all the policies and terms mentioned herein.

For the purpose of these Terms of Use, wherever the context so requires ‘You’ or “User” shall mean any natural or legal person (including companies, professionals, individuals, entities) browsing, accessing or who has registered on FocusLyte by providing Registration Data while registering on the FocusLyte as Registered User using Computer, Mobile phones, Tablets.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. We shall intimate you in case of any change in terms of use and such changes shall take immediate effect upon intimation. Your continued use of FocusLyte, following the posting of changes shall indicate your consent and acceptance to such changes and revisions.

We herein grant you a personal, non-exclusive, non-transferable, limited right to access or secure access to FocusLyte. However, such limited right shall be subject to your compliance with the terms and conditions set forth herein

ACCESSING, SECURING ACCESS, REGISTERING ON THE FocusLyte INDICATE YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS, SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by the Privacy Policy and legal policies mentioned on FocusLyte.

FOCUSLYTE- TECHNOLOGY PLATFORM

FocusLyte is a technology platform enabling you for VAT Compliance. FocusLyte also offers services including but not limited to Dashboards, Ledgers, Notifications etc. FocusLyte is designed in a scalable manner through cloud with an efficient backend support system. FocusLyte is compliant with the standards, and norms of Federal Tax Authority (FTA) and VAT-related laws, rules, and regulations made there under.

You understand, acknowledge and accept that FocusLyte is only a mere facilitator, enabling you to be VAT compliant using the solution.

TERMS OF TECHNOLOGY PLATFORM

You understand, agree and acknowledge that FocusLyte provides services to enable you to generate VAT-related reports from its technology platform

You herein acknowledge and agree that we shall however, take no responsibility in any manner for the information, data including but not limited to invoices, VAT returns and any other information.

You herein acknowledge and agree that in case you are sharing any information on behalf of any person, company, professional etc. through FocusLyte, neither FocusLyte nor Focus shall have any responsibility, liability in whatsoever manner in this regard.

TERMS OF USE

FocusLyte shall be used only by persons who can form legally binding contracts under existing rules. Persons who are "incompetent to contract" including minors, un-discharged insolvents etc. are not eligible to use FocusLyte. If you are a minor i.e. under the age of 18 years, you shall not register as a user of FocusLyte and shall not use FocusLyte. We reserve the right to terminate your Registration and / or refuse to provide you with access to the FocusLyte if it is brought to our notice or if it is discovered that you are under the age of 18 years.

REGISTRATION CHARGES

Any Charges as applicable for Setup or Implementation will be discussed during the onboarding and is payable at the commencement of the usage.

SUBSCRIPTION TO BETA SERVICE

We may offer certain Services as closed or open beta services ("Beta Service" or "Beta Services") for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that The Company will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.

TRADEMARK

The Company (Focus Softnet), its Products, Site, Software or Services logos, the names of individual Services and their logos are trademarks of the Company. You agree not to display or use, in any manner, the Company’s trademarks, without the Company's prior permission.

• 1. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or any other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of FocusLyte or any Content, or in any way reproduce or circumvent the navigational structure or presentation of FocusLyte or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through FocusLyte. We reserve our right to bar any such activity.
• 2. You shall not attempt to gain unauthorized access to any portion or feature of FocusLyte or any other systems or networks connected to FocusLyte or to any server, computer, network, or to any of the services offered on or through FocusLyte, by hacking, password "mining" or any other illegitimate means.
• 3. You shall not probe, scan or test the vulnerability of FocusLyte or any network connected to FocusLyte nor breach the security or authentication measures on FocusLyte or any network connected to FocusLyte. You may not reverse look-up, trace or seek to trace any information on any other user of FocusLyte or any other customer, including any account on FocusLyte not owned by You, to its source, or exploit FocusLyte or any service or information made available or offered by or through FocusLyte, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by FocusLyte.
• 4. You may not use FocusLyte for any unlawful or prohibited use by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Focus, FocusLyte
• 5. You shall at all times ensure full compliance with the applicable provisions of the rules as applicable and as amended from time to time and also all applicable laws, rules and regulations.
• 6. You may not transmit any chain letters or unsolicited commercial or junk email to other users via FocusLyte
• 7. You shall at all times ensure compliance with VAT regulations and applicable tax laws and all laws being in force
• 8. You understand that we have the right at all times to disclose any information (including the identity of the person, company, professional) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and You hereby expressly authorize us to) disclose any information about You to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
• 9. By using FocusLyte, You acknowledge and agree that we are not responsible for the use of any personal information that You publicly disclose or share with others

INACTIVE USER ACCOUNTS POLICY

We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 90 days. In the event of such termination, all data associated with such user account will be deleted. We may provide you prior notice of such termination and option to back-up your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.

COMPLAINTS

If we receive a complaint from any person against you with respect to your activities as part of your use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy the company in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to the disclosure of your name and contact information by the company to the complainant.

PAYMENT TERMS

Any fees which the Company may charge you for the Software or Service, are due immediately and are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate your usage. The Company may decide to terminate your usage on account of you causing a disruption to our Software or Service either planned, accidental or intentional, or for any reason whatsoever. The Company reserves the right to determine the final prevailing pricing - Please note the pricing information published on the website may not reflect the prevailing pricing.

The customer will receive payment confirmation through email. The Company does not take any responsibility for failed payment confirmation due to transitional error in the system or payment gateway. In such a case, The Company can be reached on support@FocusLyte.ae from the registered email address for assistance.

The Company, at its sole discretion, makes promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to your existing account with The Company, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for our Service or Software as we deem necessary for our business. We encourage you to check back at our website periodically if you are interested about how we charge for the Service of Software.

CANCELLATION POLICY

You may cancel, terminate, or amend any services utilized on our Software or Site at any time. On such termination and cancellation, any remaining period of services available to you under your subscription shall forthwith be cancelled and you will no longer be able to access or utilize your account, the Site, Software or Service. However, you are aware and accept that no refund shall be made available to you for the remaining unutilized period of your subscription. On such cancellation and termination, any data that might be in your account will be deleted and expunged from our servers and that you will not be able to retrieve any data from your account post the termination.

REFUND POLICY

All amounts paid for application usage and services rendered by the Company are provided on a non-refundable basis.

LICENCE GRANTED TO YOU

By providing materials to The Company, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted The Company an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. The Company may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against The Company for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to The Company. Any communication or materials you send to The Company will be treated as non- confidential and non-proprietary and may be disseminated or used by The Company for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. The Company is not responsible for the acts or omissions of any advertiser or sponsor.

LINKS AND SEARCH RESULTS

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. The Company has no control over these sites or the content within them. The Company does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. The Company does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against The Company for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at infos@FocusLyte.ae

COPYRIGHT POLICY

The Company may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

FORCE MAJEURE

The Company will not be liable for any delay or failure to perform resulting from causes outside of its reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond the Company's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labour or materials.

FOCUSLYTE TERMS OF USE

You agree, undertake and confirm that your use of FocusLyte shall be strictly governed by the following binding principles. You hereby agree not to use FocusLyte to:-

• a. harass or advocate harassment of another person;
• b. involve the transmission of "junk mail”, "chain letters”, or unsolicited mass mailing or "spamming";
• c. promote illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
• d. infringe upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
• e. promote an illegal or unauthorized copy of another person's copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices
• f. provide material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone.
• g. provide instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
• h. upload, share, transmit video, photographs, or images of another person (with a minor or an adult).
• i. to gain or attempt to gain unauthorized access or exceeds the scope of authorized access to FocusLyte or to account information or other areas of the FocusLyte or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
• j. engage in sweepstakes, barter, advertising and pyramid schemes etc. through FocusLyte
• k. solicit gambling or engage in any gambling activity which We, in Our sole discretion, believe is or could be construed as being illegal;
• l. interfere with another user's (including person, company, professionals) use of FocusLyte
• m. harm minors in any way;
• n. infringe any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items including images, pictures, information, data;
• o. violate any law for the time being in force;
• p. spread, transmit, upload software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
• q. threaten the unity, integrity, defense, security or sovereignty of UAE, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
• r. to upload, attempt to upload and file any information, content that is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

PROHIBITED USE OF FOCUSLYTE

1. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the FocusLyte or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the FocusLyte or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through FocusLyte. We reserve our right to bar any such activity.
2. You shall not attempt to gain unauthorized access to any portion or feature of FocusLyte or any other systems or networks connected to the FocusLyte or to any server, computer, network, or to any of the services offered on or through the FocusLyte, by hacking, password “mining” or any other illegitimate means.
3. You shall not probe, scan or test the vulnerability of FocusLyte or any network connected to FocusLyte nor breach the security or authentication measures on FocusLyte or any network connected to FocusLyte. You may not reverse look-up, trace or seek to trace any information on any other user of FocusLyte or any other customer, including any account on FocusLyte not owned by You, to its source, or exploit the FocusLyte or any service or information made available or offered by or through FocusLyte, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by FocusLyte.
4. You may not use FocusLyte for any unlawful or prohibited use by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Focus, FocusLyte
5. You shall at all times ensure full compliance with the applicable provisions and rules as applicable and as amended from time to time and also all applicable laws, rules and regulations.
6. You may not transmit any chain letters or unsolicited commercial or junk email to other users via FocusLyte
7. You shall at all times ensure compliance with VAT regulations and applicable tax laws and all laws being in force
8. You understand that we have the right at all times to disclose any information (including the identity of the person, company, professional) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and You hereby expressly authorize us to) disclose any information about You to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
9. We shall not be responsible or liable for any legal issues arising out of any content including invoices, and all other information shared by you through Focuslyte.
10. We does not approve of such unauthorized uses, but by using FocusLyte, You acknowledge and agree that we are not responsible for the use of any personal information that You publicly disclose or share with others

CONTENT POLICY

All existing and future Intellectual Property in the nature of unregistered or registered rights to any and all patents, copyrights, trademarks of “FocusLyte” and all Intellectual Property relating to FocusLyte shall be the sole property of Focus Softnet FZ LLC.

The content, information including information relating to VAT, invoices, reconciliation, history of transactions, return related information and any other material shared by any Third Party including users, companies, professionals either directly or on behalf of any person, company shall be considered as “Third-Party Content”.

All the intellectual property, proprietary rights arising out of such “Third-Party Content” shall be sole and exclusive property of such respective Third Party. FocusLyte merely facilitates VAT related services through its platform and shall be considered as a mere intermediary for this purpose. In no event shall FocusLyte nor Focus Softnet FZ LLC hold or assume any rights, title, or interest whatsoever regarding such Third-Party Content. In no event shall FocusLyte nor Focus Softnet FZ LLC intend to acquire any Intellectual Property and Proprietary Rights relating to such Third-Party Content.

However, FocusLyte facilitates VAT related services through its platform and for this purpose it displays such Third-Party Content thereby enabling Third Parties including users, companies, entities, and professionals.

You herein acknowledge and agree such display of Third-Party Content is solely for enabling VAT related services only.

LIABILITY DUE TO INTERNET CONNECTIVITY & NETWORK ISSUES

The Focus, FocusLyte shall hold no responsibility, liability for any actions, acts including but not limited to errors, transmission, activities and issues arising out of internet connectivity and any other network related issues.

USER OBLIGATIONS

1. You shall be obliged to provide accurate information and other details to us
2. You shall also adhere to the minimum age requirement i.e. 18 years as defined by the law of the land
3. You shall read all the policies, terms mentioned in FocusLyte
4. You shall not copy or use the information contained in FocusLyte
5. You shall be responsible for all content, information including but not limited to invoices, VAT return and any other information shared by you directly or on behalf of any person including users, companies, professionals
6. You shall be responsible for using FocusLyte solely for VAT-related purpose.
7. You shall ensure compliance with VAT regulations and all applicable tax laws and any laws being in force
8. You shall be responsible for all acts, actions, activities, commissions, omissions arising out of your use relating to FocusLyte
9. You shall be responsible for ensuring reasonable security measures regarding your login credentials relating to FocusLyte. In no event shall Focus shall hold any responsibility, liability in this regard.

PRIVACY

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Sensitive Personal Information is one of our most important assets. We store and process Your Sensitive Personal Information including any sensitive financial information collected, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the existing rules. Our Privacy Policy is available for more details.

LEGAL DISCLAIMER

All the services, included on or otherwise made available to You through FocusLyte are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.

Nothing on FocusLyte constitutes, or is meant to constitute, advice of any kind. Further, we shall not be responsible, liable for any personal, legal, financial decisions you make regarding sharing of information through FocusLyte.

We disclaim any damages, liabilities, loss, claims including ANY SPECIAL, INCIDENTAL, INDIRECT or CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION OR ARISING OUT OF YOUR USE OF FocusLyte.

INDEMNITY

You shall indemnify and hold harmless FocusLyte, Focus Softnet FZ LLC its Director, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions, damage claims made by any third party including third party vendors, users, companies, professionals and/ penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party including person, entity, Focus Softnet FZ LLC.

APPLICABLE LAW / JURISDICTION

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of UAE. The place of jurisdiction shall be exclusively in Dubai.

IT LEGAL COMPLIANCE

This user agreement is published and drafted in accordance and compliance with rules that require intermediaries to have a user agreement regarding sensitive personal data or information (SPDI).

By accessing or securing access, using FocusLyte you agree to the terms of the user agreement regarding your sensitive personal data or information (SPDI).

TERMS

1. I understand and have the knowledge that my sensitive personal data or information is being collected.
2. I understand and have the knowledge of the purpose for which my sensitive personal data or information is collected.
3. I understand and have the knowledge of the indented recipients of the information.
4. I understand and have the knowledge of the name and address of the agency that is collecting, retaining and using the information.
5. I understand that I have the option not to provide the data or information sought to be collected by FocusLyte
6. I understand that I also have an option (while availing the services of FocusLyte otherwise) to withdraw my consent given earlier to FocusLyte and understand and accept that such withdrawal of the consent shall be sent in writing to FocusLyte and in such case, FocusLyte shall have the option not to provide the services for which the said information was sought.
7. I read and have understood the Privacy Policy mentioned in FocusLyte
8. I read and have understood the Terms and Conditions mentioned in FocusLyte
9. I read and have understood the all legal policies mentioned in FocusLyte